24/09/2021
The 1 Oct Vape Ban (TAG) is causing a great deal of concerns. Recently we have many customers asking about the same question. What will happen after 1 Oct? Well the short answer is nothing.
From 1 Oct 2021, one need a doctor’s prescription to import vapes from overseas. That’s too bad. However, at Vape DFO we got our customers covered. As a strategic partner of IGET, HQD, JS Vapes and Xcelencia Vapes (Gunnpod), we have access to their local dedicated channels.
Our customers only receive domestic parcels, which even do not show our names on it. So rest assured, you are not importing and the 1 Oct Vape Ban will not affect you when shopping with us.
If you still have questions. Please reply to our automatic emails sent to you. We never let any customer down and they love our customer service. Check out our reviews –>
We aim to keep as many clearer lungs as possible on this land. If you don’t know what I’m talking about, just google or search YouTube with keywords like vaping, vs smoking, test, lung, etc, and do your own researches.
This is just one of the videos:
Read more:
Our goal is to constantly provide Australian customers with our timely delivery services with best prices. This also helps to eliminate your risk of getting counterfeit products if purchased elsewhere.
We are always open to meet our customers’ need.
At Vape DFO we understand how hard it is to quit smoking. We are also aware that vaping is a relative new trend amount smokers. Many tests and studies carried out by the universities shows there are less damage to the lung if you vape instead of smoke. The ultimate result is yet to be announced because there are still many debates going on.
We are doing our very best to ensure that nicotine products are not sold to underaged minors.
Need help. i am trying to finalise my order but it keeps telling me i need to have a first name in the order and it already does. Please contact me asap thanks
Please start a new order and pick your flavours again. Sometimes old orders stuck there and cannot be paid for again.
Good afternoon. I am trying to place an order but when I hit the “place order” tag it returns to the top of the page and says that my email does not match. I have made orders before and have checked that my email is correct many times. Can you help please
Replied via email
Hi I was wondering how to contact you guys as there was an issue with our order and as far as I can find this is the only way to contact you.
Hi Dallas,
Please reply to the dispatch email. We’ll take from there.
Is there a log in for new customers plz
Hi Kay,
Yes, it’s on the homepage -> Main Menu -> Home -> My account.
How does the October 1 Nicotine Vape ban affect customers in NSW?
We can’t give legal advice. But I guess you can’t import without a doctor’s prescription.
I’m delivery came however my order is not correct. Is there a support number I can call for NSW?
Hi Wendyl,
Please reply directly to our dispatch email (the one with tracking link) so we know your order details
Hi,
My order is saying “payment pending” – does it take a few hours/days to process payment? There is no issue with my Credit Card.
DF
Sometimes it takes a few hours to be fully processed by the banks. We’ll let you know as soon as it’s confirmed.
Hi
OK, My order no. is #17380
DF
Can we still
Order vapes online ? In nsw
Yeah mate.
Hi do you sell these products to Aussies? without a prescription for the nicotine or do I need a prescription? bit confused on the information out there..? I’m from South Australia any information would be great! thanks Jessica
also what would you recommend to a beginner on your website?
It’s all on our main page.
Hi There,
I’ve tried about 4 times now to complete and order and there is always a different issue, its says incorrect card details or incorrect billing address or incorrect information. ALL of the information i’ve input is 100% correct checked and double checked.
Are you having issues with your site ?
Hi Lisa,
Thanks for your comment. I consulted our bank and their reply is that part of your billing info was matched in their inter-bank blacklist. Did you claim back money for some purchases on other sites? Maybe you lost your card or someone stole your card and left that record. I’ll email you the solution.
Hello how are you doing today?
I’m from NSW and was wondering if your company can deliver there with no hassles?
Also is your company in Australia?
Thanks
Hello how are you doing today?
I’m from NSW and was wondering if your company can deliver there with no hassles because of the whole silly prescription thing?
Also is your company in Australia?
Thanks heaps
Good how are you? Yeah, our shipping is locally done and pretty fast.
Holy Crap! That’s Awesome!!!…
You have now got a loyal customer and I will be definitely be making lots of purchases from here…
Also appreciate the fast response and I’ll be making many purchases from now on and the future…
Many Thanks
Frazer
Hi there.
Does the Iget XXL 1800 have nicotine in them.
I can see that it doesn’t suggest 0%, but also doesn’t say it does contain nicotine.
My order has arrive and there is no nicotine on the product ingredients list
Thanks
We have replied you via email.
Is there any way I can get in contact with you about an past box of IGET bar order that has taken way to long to come
Yes, Brock. Please reply to the dispatch email.
Hi there I ordered vapes on Friday 22/5 and never received a receipt. I had money taken and it has come up as something else…how can I contact you via email?? Or phone??
[email protected]
Please check email. I have replied to [email protected] this afternoon.
On the order, you put down a wrong email address and that was why you didn’t receive order updates and tracking number.
Great delivery. Solid arguments. Keep up the great spirit.